Privacy Policy

Red Fort Security Services takes the privacy of its clients and website visitors very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect:

  • Contact Information: Name, email address, phone number, company name (if applicable). This information is collected when you request a quote, contact us for support, or subscribe to our newsletter.
  • Usage Data: We may collect information about your use of our website, such as the pages you visit, the time you spend on each page, and the links you click. This information is collected anonymously and used to improve our website and services.
  • Security Information: Depending on the security service you require, we may collect additional information necessary to provide the service. This could include network infrastructure details or security vulnerability assessments. This data is treated with the utmost confidentiality.

How We Use Your Information:

  • Provide Security Services: We use your contact information to fulfill your service requests, provide quotes, and deliver security solutions.
  • Communication: We may use your contact information to send you important information about your service, including updates, security alerts, and renewal reminders. We may also use your contact information to send you marketing materials with your consent.
  • Website Improvement: We use usage data to improve the functionality and user experience of our website.

Disclosure of Your Information:

We will not share your personal information with any third party except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to keep your information confidential and secure.
  • Legal Requirements: We may be required to disclose your information by law, such as in response to a court order or subpoena.
  • Merger or Acquisition: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

Data Security:

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data and maintaining strict access controls.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
  • Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Restriction of Processing: You have the right to restrict the way we process your personal information.
  • Objection: You have the right to object to the processing of your personal information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at sales@rfss.co.uk